The terms, “we” and “our” as used in this Agreement refer to LingoToGo, LLC (“LingoToGo”).
We may amend this Agreement at any time by posting the amended terms on this page. This agreement was last updated on 12 November, 2021.
Guarantee and Cancellation
Negative Risk Guarantee
We offer a negative risk guarantee valid for 31 days after you first subscribe out our unlimited Spanish lessons.
If you wish to cancel your subscription during this time under our Negative Risk Guarantee, please send an email from the email address you used to subscribe to our service, to [email protected], with the subject “Cancel Under Guarantee”. In the content of the email, please let us know why you were unsatisfied with our service, so that we can improve our service in the future.
We will promptly issue a refund for your first month’s subscription, cancel your access to unlimited Spanish classes with us, and set you up with an additional ten online Spanish lessons, which you can use anytime in the future. Please note: If you take advantage of our negative risk guarantee, you will be banned for life from signing up for our services again. This is to prevent abuse of our generous negative risk guarantee.
Cancellation after 31 Days
After the initial 31 days of your subscription, we do not offer refunds.
You can cancel your subscription at any time by logging in to our site and clicking on the “My Account” menu item. From there, you will be able to cancel your subscription.
Your account will remain active until the end of your current billing period and you will still have access to unlimited Spanish lessons during that time. If you would prefer to cancel your account immediately and receive a prorated refund for your current subscription period, please email [email protected] to make this request.
After cancellation, any Lessons you have scheduled that fall outside of your active subscription period will be cancelled by LingToGo.
As a student with LingoToGo, you agree to the following:
- Your subscription is for your sole, personal use. You may not share your login with other people or attempt to book Lessons for other people.
- You will treat our teachers with respect and courtesy.
- If you need to cancel a class you have booked, please do so as far in advance as possible. Late cancellations and no-shows waste our teachers’ time and take up slots that other students could have used. A pattern of repeated cancellations, late arrival or no-shows to lessons will be cause for termination of your subscription by LingoToGo.
- You will arrive on time for your Lessons. Our teachers will wait for 15 minutes if you do not arrive on time, and then your lesson will be cancelled.
- You will not ask for or try to obtain personal contact information for your teacher, including phone numbers, email addresses, social media profiles etc.
- You will not ask your teacher to provide any services, including but not limited to Spanish lessons, to you outside of those you book through our Website. This applies during the time you have an active subscription with LingoToGo and after you cancel such subscription.
LingoToGo reserves the right, in its sole discretion, to cancel your subscription and ban you from using our services in the future if you violate any of these expectations. If we cancel your subscription, you will be given a prorated refund for the unused portion of your current subscription, any pending lessons will be cancelled, and you will be blocked from scheduling future lessons.
LingoToGo grants you a non-exclusive, non-transferable, revocable license to access and use our Website for the purposes of purchasing and managing your unlimited subscription; and to access materials shared in Lessons, strictly in accordance with our Legal Terms.
You may not download, record or save materials shared in Lessons in any form.
Copyrights and Trademarks
Unless otherwise noted, all materials including without limitation, logos, brand names, images, designs, photographs, video clips and written and other materials that appear as part of our Website and shared in Lessons are copyrights, trademarks, service marks, trade dress and/or other intellectual property whether registered or unregistered (“Intellectual Property”) owned, controlled or licensed by LingoToGo. Our Website as a whole and materials shared in Lessons are protected by copyright and trade dress. Nothing on our Website or in our Lessons should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Intellectual Property displayed or used on our Website or shared in Lessons, without the prior written permission of the Intellectual Property owner. LingoToGo aggressively enforces its intellectual property rights to the fullest extent of the law. The names and logos of LingoToGo, may not be used in any way, including in advertising or publicity pertaining to distribution of materials on our Website or shared in our Lessons, without prior, written permission from LingoToGo. LingoToGo prohibits use of any logo of LingoToGo or any of its affiliates as part of a link to or from any Website unless LingoToGo approves such link in advance and in writing. Fair use of LingoToG’s Intellectual Property requires proper acknowledgment.
Our services, primarily online Spanish lessons, are for educational purposes only. Our teachers, agents, or other employees or representatives offer the service as governed by our Legal Terms.
If you are displeased with our services, please read our Guarantee and Cancellation section which provides our policies for cancellations and refunds.
Our teachers, agents, employees, or other representatives have been instructed to maintain utmost professionalism and respect, including avoiding discrimination based on race, sexuality, gender, nationality, religion, political views, or other similar issues, and we are serious about enforcing these. However, LingoToGo cannot guarantee that our employees, teachers, agents, or other representatives act in accordance with this policy. If you are displeased by any interactions with LingoToGo, please refer to our Guarantee and Cancellation section for your rights to refund. By using our service you forfeit your rights to take legal action against LingoToGo or our associates, employees, agents, owners, or other representatives for these types of discrimination.
No Warranties; Exclusion of Liability; Indemnification
Our website is operated by LingoToGo on an “as is,” “as available” basis, without representations or warranties of any kind. To the fullest extent permitted by law, LingoToGo specifically disclaims all warranties and conditions of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and noninfringement for our Website and Lessons and any contracts and services you purchase through it. LingoToGo shall not have any liability or responsibility for any errors or omissions in the content of our website, for contracts or services sold through our website, for your action or inaction in connection with our website or for any damage to your computer or data or any other damage you may incur in connection with our website. Your use of our website and any contracts or services are at your own risk. In no event shall either LingoToGo or their agents be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of our website, contracts and services purchased through our website, the delay or inability to use our website or otherwise arising in connection with our website, contracts or related services, whether based on contract, tort, strict liability or otherwise, even if advised of the possibility of any such damages. In no event shall LingoToGo’s liability for any damage claim exceed the amount paid by you to LingoToGo for the transaction giving rise to such damage claim.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.
Without limiting the foregoing, LingoToGo does not represent or warrant that the information on the website is accurate, complete, reliable, useful, timely or current or that our website will operate without interruption or error.
Apart from as specified in the Guarantee and Cancellation section of this document, LingoToGo makes no representation or guarantees about any contracts and services offered through our website.
LingoToGo makes no representation that content provided on our website, contracts, or related services are applicable or appropriate for use in all jurisdictions.
You agree to defend, indemnify and hold LingoToGo harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of our Website or any Contracts or Services you purchase through it.